Disclosure: This is an independent guide. It contains no affiliate links today. If we ever add affiliate links or sponsored placements, they will be labeled and we may earn a commission at no extra cost to you; that will never change what a policy says here. Store policies change and are the store's decision, so confirm with the store. Full disclosure.
Price Drop Deadline

Old Navy price adjustment policy: 14 days

Shoppers in an r/Oldnavy thread (January 29, 2026) describe a 14-day price adjustment that counts the day of sale. One commenter who says they work in the store notes it does not apply to limited-time or clearance sales and that online orders must go through online customer service. We could not confirm this on an official Old Navy page.

Shopper report (unconfirmed) Last verified October 17, 2026

Shopper report (unconfirmed). We could not read this store's official page ourselves, so confirm the details on the store's page before you rely on them.

Your deadline

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The details

Window14 days
Counted fromdate of sale (a shopper reports the 14 days include the day of sale)
What it coversReported by shoppers; not confirmed on an official page we could read
TriggerThe price drops within about 14 days of purchase (as reported).
Matching at purchaseNot covered here.
Sourcer/Oldnavy: Price adjustment policy (Jan 29, 2026)
Gap Factory official store page: price adjustment FAQ (sibling Gap Inc. brand)
Last verifiedOctober 17, 2026

How to request it

Common exclusions

Note: Community report only. Gap Inc. brands often share policies but we have not confirmed Old Navy's current terms.

Store policies change and the store decides each request. This page summarizes what the store has published as of October 17, 2026; always check the linked source. No affiliate links on this page. Disclosure.

Related stores

How to ask for a price adjustment · Common sale exclusions · If a store has no policy